Cancellation Policy - zaptodoor

Cancellation Policy

Last Updated: 2025-03-22

Zaptodoor - Cancellation Policy

We know plans can change, and we've got your back if you need to cancel your order before it ships. Let's make it easy!

When Can I Cancel My Order?

You can cancel your order free of charge as long as it hasn't been shipped yet. Simple and hassle-free!

How to Cancel My Order:

Two super-easy ways to cancel your order:

  • Contact Us:The quickest way is to reach out to our customer service team by phone at +91 9200018690 or email at info@zaptodoor.com. Have your order number handy!
  • Cancel Online:To provide customer service and support.

What Happens After I Cancel My Order?

Once we receive your cancellation request, we'll confirm it and process any necessary refunds.

  • Payment Method: If you paid by credit or debit card, the refund will be issued to the original card used for the purchase. Please allow 1-3 business days for the refund to appear in your account.
  • Wallet Balance: If you used your Zaptodoor wallet balance to pay for the order, the funds will be credited back to your wallet immediately.

What If My Order Has Already Shipped?

If your order has already been shipped, we can't cancel it, but no worries—you can still return the items according to our Return Policy.

Contact Us

Got questions about our cancellation policy? We're here to help! Reach us by phone at +91 9200018690 or email at info@zaptodoor.com

We’re all about making your shopping experience smooth and stress-free. Happy shopping with Zaptodoor!